Windows cannot connect to the printer

Fix Windows Cannot Connect lớn the Printer: If you are connected lớn a local network which shares a printer, it may be possible you may receive sầu the error message “Windows cannot connect to lớn the printer. Operation failed with error 0x000000XX” while trying lớn add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll tệp tin in a subfolder different than the windowssystem32 subfolder.

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Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how khổng lồ actually Fix Windows Cannot Connect khổng lồ the Printer on Windows 10 with the below-listed troubleshooting guide.

Note: You could try the Microsoft hotfix first, just in case if this work for you then you will save a lot of time.


Windows Cannot Connect to lớn the Printer

Make sure to create a restore point just in case something goes wrong.

Method 1: Copy the mscms.dll

1.Navigate to lớn the following folder: C:Windowssystem32

2.Find the mscms.dll in the above directory and right-cliông xã then select copy.


3.Now paste the above tệp tin in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC lớn save sầu changes & again try to lớn connect khổng lồ the remote printer again.

This should help you Fix Windows Cannot Connect lớn the Printer issue, if not then continue.

Method 2: Create A New Local Port

1.Press Windows Key + X then select Control Panel.


2.Now clichồng Hardware and Sound then clichồng on Devices và Printers.


3.Clichồng Add a printer from the top thực đơn.


4.If you don’t see you printer listed click the liên kết which says “The printer that I want isn’t listed.


5.From the next screen select “Add a local printer or network printer with manual settings” & clichồng Next.


6.Select Create a new port and then from type of port drop-down select Local Port & then clichồng Next.


7.Type the printer’s address in Printers port name field in the following format:

\IPhường address or the Computer NamePrinters Name

For example \ường. LaserJet Pro M1136


8.Now cliông chồng OK & then click Next.

9.Follow on-screen instructions to lớn finish the process.

Method 3: Restart Print Spooler Service

1.Press Windows Key + R then type services.msc & hit Enter.

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2.Find Print Spooler service in the menu & double-click on it.

3.Make sure the Startup type is set to Automatic and the service is running, then click on Stop và then again click on start in order to restart the service.


4.Clichồng Apply followed by OK.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type printmanagement.msc & hit Enter.

2.From the left pane, clichồng All Drivers.


3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above sầu steps.

5.Again try khổng lồ add the printer và install its drivers. See if you are able to Fix Windows Cannot Connect khổng lồ the Printer issue, if not then continue with the next method.

Method 5: Registry Fix

1.First, you need lớn stop Printer Spooler service (Refer khổng lồ method 3).

2.Press Windows Key + R then type regedit và hit Enter to lớn open Registry Editor.


3.Navigate to the following registry key:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4.Now right-click on Client Side Rendering Print Provider & select Delete.


5.Now again start Printer Spooler service and reboot your PC lớn save changes.

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That’s it you have sầu successfully Fix Windows Cannot Connect to lớn the Printer issue but if you still have any questions regarding this article then feel free to lớn ask them in comment’s section.